Communication and Record Keeping
This session is designed to give participants an understanding of what is effective communication and how to overcome barriers to communication.
About the course
This session is designed to give participants an understanding of what is effective communication and how to overcome barriers to communication. It covers the importance of good record keeping, reporting, storing of information and confidentiality.
What the course covers
- What is effective communication
- Barriers to communication
- Understanding perception and interpretation
- The importance of accurate record keeping
- Data protection (GDPR)
Who it’s for
Care workers, support workers, nurses and managers in care homes, domiciliary care, supported living, NHS and private mental health services, and parents and carers. Book a place for yourself or a whole group.
Enquire about Communication and Record Keeping
Tell us how many learners and roughly when, and we’ll come back with dates and a quote.
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This is a draft, so nothing was sent. On the live site this enquiry goes straight to Paul and Wayne, and you get a confirmation email.
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